Please use this page to request the new version of IDA and/or decompiler, or a redownload of the current version*.
For that, specify the path to your ida.key file.
It can be found in the IDA installation directory (e.g. C:\Program Files\IDA)
Download links will be sent to the currently registered email address for the license in question.
Contact email@example.com if you need to change it or if you do not receive a reply.
* redownloads are only possible for licenses with active support period. Only the latest version can be downloaded.